No longer a fan

I used to love Groupon. They made everything easy. They were fair about returns. There was really no reason not to use them both as a Merchant and as a retail buyer.
Their new changes make me not want to use Groupon at all. I have canceled my Merchant account with them because my clients couldnt get a refund if they needed it. I find this to be a totally unfair. Sometimes people make a mistake buying things and Groupon did a 180 in their tolerance.
Also I noticed the merchandise they sell is not as good as it used to be.
Now you cant even talk to a human. Everything is done on email or text decided by a group of faceless nameless people who can be harsh because they dont have to deal with you face-to-face or phone the phone as it were.

Boo to Groupon

This is an addendum because Groupon just responded by telling me that they were always trying to improve their service. Thats ludicrous because they just reduced their service by more than 50%. How can you say youre trying to improve anything but your bottom line?

Terra Medicines about Groupon - Local Deals Near Me, v17.10